SatManage is a sophisticated suite of web-based software tools for automation, monitoring and integration of hybrid networks and NOC-based applications. SatManage is a powerful extension to our iVantage NMS, taking NOC operations to an even higher standard of network performance and scalability. Featuring a powerful range of web-based tools, SatManage enables service providers to improve overall service quality and network operations.
SatManage consists of a core package plus optional functional packages for maximizing network performance and availability. By delivering an in-depth view into every aspect of the customer’s network performance, service providers can offer differentiated services such as automated SLA reporting, performance statistics and optimized network implementations for customers. Service providers can also automate the tasks of Level I Help Desk Support. The result is streamlined operations, increased contractual compliance and enhanced customer satisfaction.
SatManage Features
- Web-based management suite
- Powerful, intelligent monitoring and data analytics
- View and analyze network performance in real-time
- Automatic trouble ticketing and integration with Remedy
- Detailed fault management and SLA reporting capabilities
- Track every modem’s location and status
- Highly customizable views with multiple authorization levels
- Support all terrestrial and satellite networks
- Integrate with all customer portals